Ordering & products
Do book nooks arrive assembled?
No. Our current book nooks are DIY model kits. You assemble the miniature scene yourself.
Do I need glue or batteries?
Some models require items that are not included. The Wisdom Rings kit, for example, lists glue, batteries and tools as items to supply separately. Always check the details on the specific product page.
Are these suitable for children?
Age guidance varies by kit. Wisdom Rings is not suitable for children under 14. Keep small parts away from young children and follow the kit's manufacturer instructions.
Are the pictures exactly what I receive?
Some of our hero images are styled lifestyle illustrations that show how a completed kit could look on a shelf. Please refer to the other product photos, measurements and description for what is included. The kits arrive unassembled.
Shipping & support
Where can I find delivery information?
Delivery costs and availability depend on your location and the selected product. Please review the shipping details at checkout; contact us before ordering if you need clarification.
Can I get help with an order?
Yes. Use our contact page and include your order number and question.
What if my kit arrives faulty or incomplete?
Get in touch with details and photos of the issue so we can help you with the appropriate remedy. Your rights under Australian Consumer Law are not excluded.